Booking rules and terms

Booking terms

Booking, payment, and cancellation rules

Here guests can review booking, payment, deposit, cancellation, and stay rules before confirming a cottage or event.

50% prepayment
UAH 2,000 deposit
14-day changes

Before booking

Booking terms, contact details, and route

This page keeps the practical details in one place before you book.

50% prepayment
UAH 2,000 deposit
14-day changes

Need an answer

Call us

If the question is about dates, payment, or rules, it is best to confirm it before the deposit.

Sukhyi Lyman, near OdesaCalls: 09:00-21:00

Booking and payment

50% prepayment

A cottage or banquet booking is confirmed after a 50% prepayment.

Payment on arrival

The remaining balance is paid on arrival by cash or transfer. Check-in is not available until the booking is fully paid.

ID and deposit

On arrival, guests need an identity document and a UAH 2,000 security deposit. The deposit is returned on departure or used to cover damages.

Cancellation and changes

Cancellation or date change

A booking or banquet can be cancelled or moved no later than 14 days before the date.

No-show without notice

If a guest does not arrive and gives no advance notice, the prepayment is not refunded.

Hours and stay rules

  • The restaurant works from 08:00 to 22:00.
  • Guest service is available from 08:00 to 21:00.
  • Only the agreed number of guests may stay. If more people are coming, confirm it in advance.
  • Quiet hours start after 23:00.
  • Smoking and open fires are allowed only in designated areas.
  • Please behave calmly and responsibly, including after drinking alcohol.

Pets, damage, and refusal of service

  • Pets are allowed if you bring a carrier, water bowl, and clean-up bags.
  • Damage caused by guests or pets is compensated in the amount of the actual damage.
  • The complex may refuse service or end the stay if guests violate the rules or disturb other guests.

Frequently asked questions

How much do I need to pay to confirm the booking?

A 50% prepayment is required to confirm the booking.

When is the remaining balance paid?

The remaining balance is paid on arrival by cash or transfer. Check-in is not available until the booking is fully paid.

What do I need on arrival?

An identity document and a UAH 2,000 security deposit.

Can I cancel or move a booking?

Yes, no later than 14 days before the booking or banquet date.

Are pets allowed?

Yes, if you bring a carrier, water bowl, and clean-up bags.

Next step

If the terms are clear, move on to booking

If anything is still unclear, ask first and confirm all details before paying.